How much does a defect actually cost?
Capturing the value of a defect is not simple. There are ripple effects that cost time and money throughout the organization as a result of a defect. Many of them are not obvious:
- Materials and Labor costs
- Replacement materials
- Rework time
- Retraining time
- Production down time
- The cost to make it right
- Warranties
- Forced inspections
- Investigations
- The cost of an unhappy customer
- Damaged reputation
- Canceled and lost orders
Avoid indecision … and bad investments with a new framework
It’s hard to predict what problems can occur and what solution to invest in. This report provides a framework that provides a methodology to categorize and identify the risks result from defects.
The paper is a must-read for manufacturing operations, quality and supply chain leadership.
